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Shipping & Returns

Shipping Policy

We provide shipping within India . We have tie -up with leading logistics provider to handle your order in the best possible way for safe and fast delivery.

Dispatch policy : 

We understand you are eagerly waiting for ordered styles

to be delivered to you at the earliest. Our standard

dispatch timelines  are between 1-2 weeks for orders (this

is sometimes because we make a new piece based on your

order ) ,generally orders gets dispatched within 2-3 

working days from the date of successful order getting

placed . We will share details about your orders  from

dispatch to delivery to happen within India and 3-7

business days for deliveries outside India . 

Return & Exchange Policy

We want you to love what you ordered, but if something isn't right ,let us know .We'll give you an exchange on that piece in another colour ,a different size ,or an entirely new styles if its not a custom made order. In  the unlikely event that  any merchandise you  have ordered from us is not received in good condition ,is damaged or defective ,or if merchandise delivered is different from what you had ordered ,you may return the merchandise unused ,and in the same condition as you received it ,in its original  tags ,for an exchange ,within 3 days from the date on  which these goods are delivered. Once received, the customer care team at kanika verma official would study the need for return  or exchange and based on their jurisdiction the exchange will be facilitated.

EASY DOMESTIC RETURNS AND EXCHANGE
Its easier than you think . Follow these simple steps to return your purchase by mail 
Step 1 
You need to inform us by email within 3 days of
receiving the parcel on email officialkanikaverma@gmail.com . If the client
not informed within 3 days regarding a return,  the merchandise is considered sold of good.
Step 2
Please await a mail confirmation from our end for initiating the return 
Step 3 
Pack you return securely, in the original package with its tags, and include your completed invoice ,and courier the parcel back to us . Address details will be shared in the email .
Mandatory: Once you dispatched the parcel please share the tracking I'd on the same email .
We do not return or exchange Gift Certificates, Jewellery , Mask ,Accessories once dispatched.
No Returns/Exchange on discounted merchandise.
*All custom made orders are non returnable.
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